Quail Empire Breeding Farms, INC offers refunds and returns for the following reasons only.
We shipped an incorrect item
Full Grown Birds DOA
Once an order is placed it is put into a large shipping list. We go from bottom to top to be fair to all customers. We can not guarentee a ship date for hatching eggs or live birds. This is due to many factors mainly being at the time of typing this 4/17/2021 is the season where everyone orders for spring.
All orders are final. If you place an order with us you agree to wait up to 180 days during peak season to receive some order depending on what you order. We are not to be held liable after we issue a refund once we hit the refund button its final and out of our control.